Although there’s no OSHA standard on workplace violence, Best Practices dictate that you implement a written program setting out the measures and procedures taken to deal with the problem. One of the essential elements of such a program is the inclusion of a written Policy statement expressing the organization’s commitment to protect workers and outlining the features of its program. Here’s how to create one. (Click here for a Model Policy Statement that you can adapt.)
The Process of Creating a Workplace Violence Policy Statement
As with hazard assessment, policy development should be a team effort that engages all levels of the organization from management to the workers on the front lines as well as their representatives.
The Policy statement should also be signed by somebody in the upper levels of management and reviewed at least once a year. The Policy should be posted in a conspicuous spot(s) and included in HR handbooks and orientation kits given to new workers.
Explain What You Mean By “Violence”
One of the trickiest parts about drafting workplace violence policies is defining what violence is and what the policy covers. So, the first issue you should tackle is hammering down a definition.
How to Create a Model Policy
Our Model Policy includes the elements a good Policy statement should. While you should never, ever adopt any off the shelf policy word for word, model policies are great to get you started if you don’t have a policy or to use as a benchmark to judge the soundness of your own policy if you do have one.
Make sure the Policy is authored by management and: Management should issue a written statement that: